Position summary: The Chief Information Officer (CIO) is the City’s most senior IT leader, and is responsible for deploying technology across an array of departments and services to improve government operations and positively impact quality of life for Boston residents.
Reports to: Mayor Martin J. Walsh
The Chief information Officer (CIO) is a cabinet-level position appointed by the Mayor which oversees the Department of Innovation and Technology (DoIT), the City’s primary IT organization. With approximately 150 employees and an annual budget of ~$50M (operating and capital), DoIT provides an effective foundation of technology that serves more than 40 departments and millions of direct constituent interactions. Boston is considered a global leader in municipal technology. The CIO will effectively drive process and technology change in a dynamic and complex operating environment.
The CIO provides IT solutions to assist departments in achieving organizational goals. The CIO ensures appropriate technologies are used to support and advance the priorities of the Mayor’s Office, Cabinet Chiefs, Department Heads, and other City leadership.
The CIO sets the strategic direction for DoIT, and supervises and leads diverse staff in the five main divisions of DoIT to achieve organizational goals and objectives.
- Infrastructure -- Manage a secure, modern, and resilient foundation of IT infrastructure including networks, servers, data centers, cloud operations, and end-user equipment.
- Enterprise Applications -- Equip City employees with the tools they need to deliver exceptional service by supporting the 70+ applications that span ERP to permitting/licensing to CRM.
- Digital Engagement and Service Delivery -- Support the millions of digital interactions constituents have with City government each year by creating web and mobile experiences that are friendly, accessible, and useful.
- Data and Analytics -- Improve the quality of government service delivery through the collection, analysis, and sharing of data, and the application of data to operations and business process design.
- Broadband and Digital Equity -- Help build a City where all residents have the tools, skills, and connectivity to get online. Promote competition and investment in the private broadband infrastructure that serves Boston.
In addition, the CIO and the administrative team are responsible for DoIT’s daily operations including procurement, personnel management, budgeting, recruiting, and staff development.
The CIO is an important part of the City’s leadership team. In collaboration with other City departments, the CIO implements the Mayor’s strategic goals and increases organizational performance with relation to technology. The CIO is expected to plan and execute an ambitious agenda to support the City’s policy and operational priorities.
Please note that this role is to cover the third shift and will have a work schedule of 1 am to 9 am while working Monday-Friday.
This is a provisional appointment.
Brief Job Description (essential functions of the job):
The City of Boston is seeking an experienced Principal Network Engineer to join the Department of Innovation and Technology (DoIt). The Principal Network Engineer will share responsibility for planning, coordinating, supporting and implementing the hardware and software necessary to support the LAN/WAN requirements of the City of Boston.